Privacy First Approach

Privacy Policy

Your privacy matters to us. Learn how we protect your data and ensure your images stay secure.

Last updated: December 19, 2024

Local Processing

All image processing happens in your browser. We never see your files.

No Storage

We don't store, save, or backup any of your uploaded images.

No Tracking

We use minimal analytics and respect your browsing privacy.

Introduction

At UpgradeImg ('we,' 'our,' or 'us'), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and image processing tools located at upgradeimg.com.

Our Privacy Promise: We believe in privacy by design. Our image processing tools work entirely in your browser, which means your images never leave your device. We cannot see, access, or store your files.

Information We Collect

1. Images and Files

✅ We DO NOT collect, store, or access your images

All image processing happens locally in your browser using JavaScript. Your files never leave your device, and we have no technical ability to access them.

2. Website Usage Information

We collect minimal, anonymized data to improve our service:

  • Page views and tool usage statistics (anonymized)
  • Browser type and version (for compatibility)
  • Device type (desktop, mobile, tablet)
  • General geographic location (country level only)
  • Referrer information (which website brought you to us)

3. Contact Information

If you contact us via email or forms, we collect only the information you voluntarily provide (name, email, message content) to respond to your inquiry.

How We Use Your Information

We use the limited information we collect for these purposes:

  • Service Improvement: Understanding which tools are most popular to prioritize development
  • Technical Optimization: Ensuring our tools work across different browsers and devices
  • Security: Protecting against spam, abuse, and security threats
  • Communication: Responding to your questions and support requests
  • Legal Compliance: Meeting legal obligations and protecting our rights

Cookies and Tracking

Essential Cookies

We use minimal essential cookies to ensure our website functions properly. These include preferences for your selected tools and basic security measures.

Analytics

We use privacy-focused analytics to understand how our tools are used. This helps us improve the user experience and prioritize new features.

  • We use Google Analytics with anonymized IP addresses
  • No personal information is tracked or stored
  • You can opt out using browser settings or extensions

Data Sharing and Disclosure

🛡️ We DO NOT sell, rent, or share your personal information

We may share limited, anonymized data only in these circumstances:

  • Legal Requirements: When required by law, court order, or legal process
  • Service Providers: With trusted partners who help us operate our website (hosting, analytics) under strict privacy agreements
  • Safety: To protect against fraud, security threats, or harm to our users or service
  • Business Transfer: In the event of a merger or acquisition (with continued privacy protection)

Your Privacy Rights

GDPR Rights (EU Users)

  • Access your personal data
  • Correct inaccurate information
  • Delete your data
  • Data portability
  • Object to processing
  • Withdraw consent

CCPA Rights (California Users)

  • Know what data we collect
  • Delete personal information
  • Opt-out of data sales (we don't sell data)
  • Non-discrimination for exercising rights

Security Measures

We implement multiple layers of security to protect your privacy:

Technical Security

  • HTTPS encryption for all connections
  • Secure hosting infrastructure
  • Regular security updates
  • Firewall protection

Operational Security

  • Limited data collection
  • Regular security audits
  • Employee privacy training
  • Incident response procedures

Children's Privacy

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Users

UpgradeImg is operated from the United States. If you are accessing our service from outside the United States, please note that your information may be transferred to, stored, and processed in the United States.

By using our service, you consent to the transfer of your information to the United States and acknowledge that United States privacy laws may differ from those in your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the 'Last updated' date
  • Providing a notice on our homepage for significant changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your privacy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@upgradeimg.com

General Contact: hello@upgradeimg.com

Website: upgradeimg.com/contact

We will respond to your privacy-related inquiries within 30 days.

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